Nepal Gateway Trekking (P) Ltd is a well recognized Government Register Trekking Company in Nepal. We are fully committed to give you the best service. Please, read our booking terms and conditions very carefully because we accept your bookings under the following terms and conditions.
01. Payment & Refund Policy:
a) You need to deposit 20% down payment into our bank account as advance to secure the place.
b) The balance amount can be paid open your arrival in Kathmandu. You can pay by either Cash, Cheque or Credit card (4.5% to be charged as service on subject)
c) Our Bank Account details;
02. Cancellation Policy:
a) By you: Please, find the cancellation charges details as below;
i) Prior one month - 10% of total amount
ii) Prior two weeks - 25 % of total amount
iii) Prior one week - 50 % of total amount
iv) Less than week - 100 % of total amount
b) By Us:
If we have to cancel your trip due to unexpected circumstances beyond our limits such as natural disasters, civil war, terrorist activities, strikes etc, we inform immediately. For these condition, we may offer you to go somewhere else or refund your money.
03) Travel Insurance:
We request to all our valuable clients to have Travel insurance undertaking any trip by us. Travel Insurance should cover personal injury, death, medical expenses, helicopter rescue, baggage loss etc during your trip.
04) Health and Fitness:
For Nepal Trekking and Tour, previous experience is not necessary but you have to be in good physical condition to walk for 4-5 hours continuously.
If you have any complains about your holidays in Nepal with us, we request you to inform and clear before your departure from Nepal.
06) Passport and Visas:
All our clients must have a valid passport with at least 6 months validity from return date. Nepalese visas can be obtained from the Nepalese Consulate in your country or up on arrival in Kathmandu Airport.
07) Program Change/Delay:
The program/Itinerary can be changed and delayed due to unavoidable circumstances beyond our control such as weather hazards, Landslides, political unrest, road blockage, avalanche, natural disaster etc. The program can be modified as per the interest of the clients.